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Careers

Flow Towards a Brighter Future

Central Alabama Water is one of the best water utilities in the country because of the friendly, trustworthy water experts who truly care about our customers and community.

Great Place. Great People.

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Central Alabama Water’s employees are committed serving our customers and our community. 

Our employees are truly our most valuable resource. Each one directly contributes to the organization’s success. We recruit, develop, reward and retain a high-performing and innovative workforce committed to achieving our vision and mission.

Our Standard of Excellence

Central Alabama Water has established five service standards that guide our every interaction and inform each decision we make. These standards are:

  • Courtesy

    We must always be courteous when dealing with customers, visitors, suppliers, and each other. Our attitude speaks volumes about how we are perceived and, when positive, greatly improves each interaction.

  • Efficiency

    Efficiency requires creativity and always looking for new ways to provide better service — not only to our customers but also to our coworkers. It includes elements of timeliness in how swiftly and accurately we do our work.

  • Ethics

    Above all else, we must be ethical. This means upholding a personal commitment to doing the “right thing” in every situation. It means being truthful—to ourselves, our customers, our suppliers, and to each other—regardless of the consequences. In every interaction, we must ensure that ethical standards and truthfulness come before everything else.

  • Presentation

    Presentation is how we look and how we act. Each employee should be dressed appropriately and have no dress code violations. Our image is influenced by safety, neat and orderly housekeeping, and courteous customer service. It also encompasses anything that contributes to the impression one forms of each employee and the organization.

  • Safety

    Our work and service must be safe. This includes using safe work practices, proper equipment, effective communication, and good judgment on decisions that impact safety and well-being.

Competitive Benefits to Help Your Life Flow More Easily

To show our employees just how much we value them, we offer a compelling benefits package that includes a comprehensive insurance plan, a retirement plan, assistance in the pursuit of ongoing education, and more.

For more information about our benefits, click here.

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Insurance Coverage

We provide generous health, dental, and vision insurance to all employees through Blue Cross Blue Shield (BCBS) of Alabama. We also provide life and short-term disability coverage to all employees free of charge.

Retirement Plan

All employees participate in a defined pension plan. A percentage of each employee’s biweekly gross income, determined by years of employment and final income level, is set aside for retirement.

Education Assistance

We support the continuous development of our team by encouraging employees to enroll in accredited programs at universities, colleges, community colleges, and technical and trade schools. We also provide financial assistance to help pay for tuition.

How can Central Alabama Water serve you?

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