Scheduled Maintenance Alert: Our Online Customer Payment System will be temporarily unavailable Friday, July 3rd 11:00pm - Saturday, July 4th 1:00am. Please use our automated phone payment system to make payments during this time. 1-877-565-3802 We apologize for any inconvenience.

Our Annual Water Quality Report informs our customers about their water and shows the results of our testing. The report is prepared in accordance with the EPA’s rules and guidelines. The drinking water we provide meets or exceeds all EPA water quality standards.

Good source water is the result of Central Alabama Water’s environmental protection policy. Our Watershed Protection Policy limits development in areas close to our water sources. Watersheds are areas of land where water that drains off runs into a river, stream or lake. Keeping these watersheds pristine means our source water is high-quality. We focus on purchasing land to increase our watershed so that we can protect our source water and decrease the amount of treatment required.

Central Alabama Water gets water for its customers from several surface water sources. Our pump stations deliver this water for treatment to our four filter plants:

  • Carson Filter Plant is served by Inland Lake or the Sipsey Fork of the Warrior River.
  • Putnam Filter Plant is served by Inland Lake and the Sipsey and Mulberry Forks of the Warrior River.
  • Shades Mountain Filter Plant is served by the Cahaba River and the Lake Purdy Reservoir.
  • Western Filter Plant is served by the Sipsey and Mulberry Forks of the Warrior River.

There is no lead in the drinking water Central Alabama Water provides to your home or business. Nevertheless, lead can come from household plumbing, such as brass fixtures containing lead or lead solder. There is no safe level of lead exposure, and the health effects caused by lead can include irreversible damage to the brain and nervous system, particularly in young children and babies. There are simple steps you can take to reduce exposure to lead in your home.