Scheduled Maintenance Alert: Our Online Customer Payment System will be temporarily unavailable Friday, July 3rd 11:00pm - Saturday, July 4th 1:00am. Please use our automated phone payment system to make payments during this time. 1-877-565-3802 We apologize for any inconvenience.

About Us

Central Alabama Water serves customers in Jefferson, Shelby, St. Clair, Blount and Walker counties. It operates four water filtration plants and has more than 4,150 miles of water main in its distribution network.

Media contact

Members of the media may contact our public relations team at 205-244-4225 or [email protected].

Customer contact

Customers should contact customer service at 205-244-4000 or https://caw-al.gov/resources/report-a-problem/.

Photos

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Video Library

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